We take your personal data very seriously. Read this privacy policy to understand how your information is collected, used, and kept secure.
Joya line uses multiple layers of security to keep every piece of your data safe.
All your data is transmitted via 256-bit SSL encryption, meaning no third party can ever read your information.
You can view, correct, or request deletion of your stored data at any time. You are in complete control of your information.
Your data is stored on encrypted servers. Regular security audits are conducted and unauthorized access is prevented.
Your data is never shared with any third party except where legally required. Your privacy is our commitment.
We only use essential and performance cookies. Full details on the purpose of each cookie are provided in this policy.
In the event of a security incident, we notify affected users within 72 hours and take prompt remedial action.
This privacy policy applies to all users of joya line platform services. By using the platform or creating an account, you are considered to have accepted this policy.
Joya line collects certain information from its users. This data comes from two main sources — what you provide directly, and what is collected automatically as you use the platform.
Directly Provided Information: During registration, we collect your name, date of birth, email address, mobile number, and current address. A copy of your national ID or passport may be requested for identity verification.
Financial Information: Payment method details (bKash, Nagad, Rocket numbers, or bank account information) are collected at the time of deposit and withdrawal. Full card numbers are never stored on our end.
Automatically Collected Information: Your IP address, device information, browser type, operating system, time spent on the platform, and gaming history are all logged automatically.
| Types of Data | Purpose | Mandatory |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Mobile Number | Account Security & Communication | Yes |
| Email Address | Account Registration & Notifications | Yes |
| Payment Information | Financial Transaction Processing | Yes |
| IP Address | Security & Geolocation Verification | Automatic |
| Gaming History | Responsible Gaming Monitoring | Automatic |
Joya line uses your data solely for specific, legitimate purposes. We never use your information for unnecessary or unethical activities.
Joya line never sells your personal data. However, limited information may be shared in certain circumstances:
Note: All third-party service providers are contractually required to comply with our privacy standards. They are not permitted to use your data for their own purposes.
Joya line uses cookies on its website to enhance your browsing experience and ensure the platform functions properly. Cookies are small text files stored in your browser.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working.
Joya line only retains your data for as long as necessary. How long it is kept depends on the type of information and the purpose it was collected for:
Once the retention period expires, data is securely deleted or irreversibly anonymized.
As a joya line user, you have important rights over your personal data. We fully respect and uphold those rights.
Joya line has put in place multiple technical and organizational security measures to keep your data safe:
Use a strong password to keep your account secure and never share your login credentials with anyone.
Joya line strictly prohibits anyone under 18 from using the platform. We do not knowingly collect data from minors. If we become aware that a minor has been using our services, their account will be immediately closed and all collected data will be deleted.
Parents are encouraged to use parental control software to prevent children from accessing online gaming platforms.
Joya line may update this privacy policy from time to time. For significant changes, we will notify you by email or platform notification. Any updated policy takes effect from the date it is published. Continuing to use the platform after changes are made constitutes acceptance of the new policy.
Our dedicated support team is always available for any privacy-related questions, requests, or complaints. We typically respond within 48 hours.
Joya line's data protection team handles any concerns about your data directly. Reach us via live chat or the support portal.
Email: [email protected] | Response Time: Within 24–48 hours
You have full control over your personal data on the joya line platform.
You can find out at any time what data we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request the deletion of your data under certain conditions.
You may request that the use of your data be restricted under certain circumstances.
You can download your data in a standard, human-readable format.
You may withdraw consent for marketing communications or optional data use at any time.
Your data is fully protected at joya line. Register now and start enjoying the best online gaming experience in Bangladesh.
By registering, you agree to the joya line Privacy Policy.